It's 9 o'clock at night. You're staring at a contract, your deal is unraveling, and you don't know which way is up. You've read the same paragraph four times and it still isn't making sense. What on earth do you do? You do what every agent on our team does in that moment … you call Jacob. And just like that, everything gets better. He picks up the phone with that big, booming, cheerful voice, as if he's been waiting for your call, as if it's the middle of the afternoon and he has all the time in the world. Without looking, he's cited some obscure paragraph in a CAR form … word for word … explained what it means, what your options are, and what he'd do. The fog lifts. You have a path forward. This is Jacob. Every single time. As our real estate manager, coach, mentor, and teacher, Jacob brings encyclopedic knowledge of the contract paired with a genuine, unwavering desire to help. Day, night, weekends, it doesn't matter. He is always there, always cheerful, always ready. And when real estate gets hard, as it often does, it’s comforting to know Jacob has your back. One of his most remarkable gifts is his ability to bring clarity to chaos. When you're flustered and going in six different directions, Jacob listens, cuts right to the heart of the matter, and hands it back to you in a way that's suddenly simple and clear. He has a talent for distilling the noise into exactly what you need to hear. We are so lucky to have Jacob as our manager. He doesn't just support our team, he teaches us, nurtures us, and elevates every single one of us, every single day.

I am grateful to working with Jacob. He is knowledgeable, professional, approachable, and always supportive helping agents succeed. His advice and support have been extremely valuable to me, and helping me whenever I needed.

When I first started working with Jacob, I was still fairly new in the business and quickly found myself managing several transactions at once. I needed guidance and support, and Jacob was there every step of the way. He helped me stay calm, understand the process, and build the confidence I needed to successfully help my clients. What stands out most is how available and supportive he is. In my experience, other managers did not have the patience or leadership skills to truly work alongside their agents, especially when help was needed most. Jacob is completely different. He genuinely cares, stays engaged, and makes sure his agents feel supported. I have and will continue to recommend Jacob to both new and seasoned agents because his training, knowledge, and leadership are hard to beat.

I truly appreciate the leadership and support of Jacob Lawler at First Team. Each week, our office holds team meetings along with a variety of training sessions that continue to add value to my business and professional growth. One of the things I enjoy most is learning how to incorporate AI into Real Estate. The classes and trainings are incredibly informative, practical, and absolutely worth the investment of time. I always leave with new ideas and tools that help me better serve my clients and grow my business. What stands out most is the positive and engaging environment Jacob has helped create. I genuinely enjoy attending our meetings and always look forward to the opportunity to learn, collaborate, and grow alongside the team. Thank you Jacob for all your effort and hard work you put into educating our team. All the best, Ronda Mottl

I’m very happy that Jacob Lawlor is our manager at First Team Real Estate. As an older agent, technology and AI felt overwhelming to me at first, but Jacob has been extremely patient and supportive while helping me learn and understand it better. He always checks in to see how we’re doing and asks what he can help with, which shows how much he genuinely cares about his agents. What really stands out is that Jacob listens. I had a situation in my business where he helped me see things from a completely different perspective that I had not even thought about, and it all worked out. I’ve recommended him to other agents because of the training, guidance, and support he provides.

Before joining First Team Real Estate, I was looking for something I honestly hadn’t experienced much in this industry: real support. In the past, real estate often felt like a “dog eat dog” world where everyone was left to figure things out on their own. I wanted to be around leadership that genuinely cared about helping agents grow instead of just expecting them to survive on their own. I’ve only known Jacob Lawlor for a little over a week, but in that short amount of time, I’ve already learned an incredible amount from him. He’s excited to mentor both new and experienced agents alike, enthusiastic about implementing new ideas, and extremely engaging, knowledgeable, and thorough in the way he communicates. The first day I met him, I noticed the Monopoly posters hanging behind his desk, and one in particular stood out: “OUTWORK EVERYONE.” The more I’ve gotten to know Jacob, the more I realize that poster truly reflects who he is. He approaches every day with exuberance, candor, honesty, discipline, and positivity. What separates Jacob from other leaders I’ve experienced is that he makes agents feel genuinely supported. Every time I see him, whether it’s during a meeting or a one-on-one conversation, he reminds me that no question is too small and that he’s always available to help. That kind of accessibility and encouragement is rare in this business. He truly cares about whether the agents in his office succeed or fail, and you can feel that immediately. Looking back, if I had the opportunity to work with and learn from someone like Jacob when I first got licensed in 2010, I probably would have stayed in real estate the entire time because I would have felt motivated, encouraged, and excited about what was possible through hard work. Joining First Team and learning from Jacob has already reignited that excitement for me. I’m honored to be part of his team, and I would tell any agent considering making a move to run, don’t walk, toward the opportunity to work with Jacob Lawlor and the rest of this amazing team!

Jacob Lawlor has been an amazing office manager, coach, and mentor for me. He is always there when I need advice, direction, or support, and his coaching and marketing strategies have helped me grow my real estate business with more confidence and clarity. What stands out most is how much he genuinely cares about his agents. You can tell he puts his whole heart and soul into helping us succeed, and that kind of leadership is hard to find.

Jacob has a great way of helping me process the different scenarios I face in my business, and I always appreciate his wisdom and ability to find the right words for each situation. He’s helped me improve how I problem-solve, better understand what others may be thinking, and then suggest effective ways to respond. I’ve also appreciated how he encourages creative thinking, especially when it comes to finding off-market homes for buyers I’m working with. What stands out most is that he truly wants agents to succeed and is very generous with his time, knowledge, and expertise.

After spending my entire professional career in the real estate industry including escrow, title, major builder back-up lending, wholesale, retail, construction lending, commercial lending, HOA DRE submittals, and real estate sales. I can confidently say my background in this business is both broad and extensive. Over the years, I have worked under several managers and leaders in real estate sales, which gives me a strong basis for comparison. Without hesitation, I can say that my current manager Jacob Lawlor at First Team Real Estate is one of the very best I have ever worked with. He is consistently available, approachable, and solution-oriented, whether dealing with simple day-to-day matters or highly complex transactions and challenges. His leadership style creates confidence and clarity, and his depth of knowledge is truly impressive. What stands out most is the quality of his training and mentorship. The meetings are always informative, relevant, and valuable. In an industry where time is precious, I intentionally make the effort to attend because I know I will walk away having learned something meaningful that will help me professionally. I would strongly encourage anyone currently with another brokerage or anyone new to the real estate business to simply meet with him. One conversation alone would validate everything I have shared and likely reveal even more reasons why working under his leadership creates such an exceptional and rewarding experience.

Jacob is an extraordinary leader and mentor who genuinely cares about the people around him. Numerous times, he has been a valuable resource for advice and guidance, always taking the time to help and support others. One thing I especially appreciate is how up to date he stays with the latest trends and technology, while still being able to explain everything with clarity and eloquence. Beyond his knowledge, Jacob brings such positive energy to the office and consistently makes sure everyone around him feels supported and taken care of.