Short Version: If you're looking for a recommendation, you'd be hard-pressed to find a better realtor than Susan. She is unequivocally one of the best in the business. Long Version: My wife and I were fortunate enough to be introduced to Susan through a friend, just as we decided to dive into the notoriously competitive Seattle housing market. To be honest, we weren’t very optimistic about our chances of securing a home in the city we grew up in, but we felt compelled to give it a shot before exploring options further away from our families. This perspective shifted dramatically when we began working with Susan. She brought not just a masterful understanding of the Seattle market, but also incredible creativity and patience, especially given our limited budget. What stood out the most is that our partnership with Susan never felt transactional; it was like teaming up with a friend who genuinely had our best interests at heart. For instance, when we were previously on the verge of closing on another property, Susan raised concerns about some newly revealed, questionable aspects of the deal. While we were still tempted to proceed for fear of missing out, Susan convinced us that it was in our best interest to walk away, even if it meant she was losing her commission in the process. Now, as I write this from the lovely home we eventually ended up purchasing, I can confidently confirm that her advice was worth taking. Additionally, Susan’s ability to negotiate was incredibly adept. Whether we were dealing with HOAs, inspectors, mortgage agents or the sellers and their realtors, Susan was able to steer the conversation to our benefit. No matter the circumstances, it never once felt like we were getting the bad end of a deal, or at risk of walking into a situation that we would later regret. Also, when we inevitably encountered intimidatingly obscure legalese, or a situation out of our realm of understanding, Susan was always a quick call away to distill the key points so we could make our decisions feeling both informed and confident. As first-time home-buyers navigating a challenging market, having Susan as our realtor was like discovering a cheat code that suddenly made home ownership not just achievable, but inevitable. Not only that, but we had a ton of fun along the way! A far cry from the daunting, morale-sapping slog we originally were anticipating. All in all, Susan's infectious enthusiasm and unwavering dedication to her clients will ensure that you’ll always be thankful she’s the one in your corner when buying or selling your home.