Working with Susan Cole was an absolute pleasure. She was professional, thoughtful, and incredibly supportive throughout the entire process. Susan gave me the confidence to move forward with my decisions while always presenting different options and helping me clearly understand what would be best for me in the long run.
What I appreciated most was her ability to guide without pressure — she truly listened, cared, and made sure I felt informed and comfortable every step of the way. Her knowledge, patience, and dedication made the experience smooth and reassuring.
I’m very grateful for her guidance and would highly recommend Susan to anyone looking for a real estate agent who genuinely has your best interest at heart.
Susan went above and beyond the average real estate requirements. Her care, completeness and wonderful communication was a winning combination and assured the transaction success !! Thank you Susan.
Susan is the best realtor ever. She is a full-service agent who is always in my corner. She is thoughtful, creative and helpful when I needed direction. She worked so hard for me and I appreciate everything that she’s done.
We've worked w/Susan Cole on 7 transactions (both selling and buying) and she has always great to work with. Very professional, a good listener to our needs and easy to work with. We will definitely work with Susan for future selling/buying transactions.
I've been working with Susan for several years, both buying and selling various homes I owned.
Without fail, Susan has always maintained a witty, sharp sense of humor, an upbeat outlook regardless of the stress that comes with both buying and selling a home, always maintaining a professionalism beyond compare. Without a doubt, we will continue to go to Susan as we have built a trusting relationship, particularly, when it comes to moving from and into a new home.
A testimonial to the quality of the service provided by Susan Cole truly is not enough. From the moment we met her when we walked into the office on Genesee, we felt she was going to be there through the sale of my mother’s home as if she was a member of our family. Her professional attention to the details from preparing the property for listing through the final sale was exemplary. Every question I had was answered properly with clarity. She anticipated many things I hadn’t thought of as well. My heartfelt gratitude for her work seems inadequate. She is a miracle worker.
I was able to purchase a condo under the listing price Also, she negotiated a beautiful built in Murphy bed included in the price. She’s made sure all details were completed by seller before the closing, including issues with keys, code for call box. She was on top of communicating with seller’s agent etc. She was always confident, and listened to what I wanted. She was trust worthy in the whole process. Thank you so much!
Susan Cole was wonderful to work with. Her calm and kindness was what kept us in the game. ! It took us 2 years to find and WIN the bid for the perfect home for us. When we were discouraged and wanted to quit our search, she gave us space but, told us to hang in, no need to rush she was there for the long haul.
Susan was great to work with & leapt into action when I found my dream home. She was responsive, explained things clearly & represented my interests well in the transaction. It was an incredibly smooth process & I couldn't be more delighted!
