Shirley sold my condo in record time. She is professional, helpful, knowledgeable and a pleasure to work with. She made the whole process of clearing out, cleaning up and staging my home much less difficult then it could have been! Her attention to detail was integral To a smooth process and a swift sale. Norma Jane Smith

Shirley was professional, very helpful, on top of things kept me informed and helped me sell my unit in record time at asking price. I couldn’t ask for a better agent!

Shirley provided amazing attention to detail. Putting together easy to read charts with the different offers. Researching and weeding out offers so that we were only presented with realistic and the best potential offers. Helped to make the process easy to understand for new sellers like us. Shirley went above and beyond by being available for Zoom meetings at night, weekends and holidays.

My situation was that I was appointed to be the personal representative of my good friend's probate estate. I am not familiar at all with real estate. Shirley and team assisted me through the entire process and we had a successful sale. There were a lot of documents to review and sign and Shirley, herself, stayed on the phone with me reviewing each page and answering any questions I had. I truly appreciated that. I live in San Diego, so with the time difference, Shirley and Locations were very accommodating. In her tone and how she answered my questions, I had confidence in her. She calmed my anxiety. She texted or called me to keep me in the loop of matters. Thank you Shirley!

We purchased our very first investment property with Shirley Mercado.  The first word that comes to mind is “trust”.  She guided us through the entire buying process not only as our agent but as a personal real estate investor herself.  She provided us with invaluable advice such as certain ideal characteristics to consider (or not consider) in buying an investment property and at the same time being sensitive to our needs and comfort level.   Her high degree of professionalism and expertise in the marketplace and industry was very evident upon our first meeting that we made an immediate connection, and not to mention her outgoing personality.  She also eased our worries during moments of “cold feet”.   We can’t wait to purchase our next investment property and look forward to working with Shirley again in the future!

Shirley Mercado was incredibly helpful to me as a first-time home buyer. Since I knew little about the process, Shirley gave me a detailed overview of what we needed to do to acquire my ideal home within my budget. I am so grateful to have a personable agent who is also able to objectively provide excellent services. I could consistently rely on Shirley’s quick responses, market knowledge, and early notifications when potential homes hit the market.  With O’ahu’s difficult housing market, having someone as passionate, professional, and driven as Shirley was crucial. She was always accommodating and pleasant to work with when scheduling walk-throughs, communicating with other agents, and ultimately placing offers on houses. She was able to counsel me not only on how to make strong offers,  but also on how to personally distinguish myself from other buyers. She played a critical role in finding my dream home, and I certainly could not have done it without her. Shirley followed through after I closed on my first home to ensure that I knew the necessary next steps in mortgage payment, property tax, insurance, and other home management responsibilities. If I need any resources pertaining to my home or future real estate ventures, Shirley will certainly be my chosen agent. Mahalo!

Shirley was very informative, helpful, and active when I was searching for a home. Whenever I had a question and I texted her, I would get an immediate response and a quick follow up. I would definitely recommend her to a friend if they decide to look for a new home!

the best! thanks again

Very helpful in leading me through the confusing and challenging process

Shirley did an extraordinary job for us and went above and beyond to ensure a successful and quick sale. She was 100% vested and delivered a great experience. We highly recommend Shirley to others and if given the opportunity, will use her services again.