Melissa went above and beyond to assure we had the best experience selling our home. I would highly recommend Melissa and the Howard Hanna Rand team to all my family and friends.
Melissa Grillo is excellent! She is the ultimate professional. During our entire transaction, Melissa remained responsive, paid close attention to detail (e.g. provided useful information and recommendations on the value of our home, shared ideas on how to stage our home, provided reminders on tasks which needed our attention, etc.). Most importantly, Melissa is knowledgeable about the real estate industry which allows her to help her customers navigate in what can prove to be a complex process.
Melissa is an AMAZING agent, she is so knowledgeable and patient. She is also thoughtful and considerate of the people she works with. From the very beginning Melissa made us feel comfortable and made herself available to us in case we had any questions. She took the time to call and explain how the entire process works and provided supporting resources that we were able to use to better understand our role and responsibilities in the process. We felt informed and included although this process is complicated. She was also so patient and understanding when we would hit a snag or when something happened that was disappointing or made us nervous. She honestly felt like a good friend throughout. This was super important to us because the process can also feel long. We are so very happy with how she shaped the entire experience for us and will recommend her to everyone- whether they ask or not!
Melissa was professional, confident, knowledgeable and very personable throughout the entire process. She made an immediate connection to our family on a personal level. She not only met our needs, she exceeded them beyond our expectations. The process was smooth from start to finish. Hands down one of the best!
My personal experience with Melissa Grillo was excellent. She searched high and low to find me the perfect home with all the amenities I was looking for. I will strongly recommend her to my family and my peers. I really appreciate the time and effort and patience she had with me.