Jocelyn is a real estate professional who provided us with excellent customer service through all steps of the home selling process. She was extremely knowledgeable about market conditions and provided us with all the information we needed to come to an agreement on the sales price of our home. Clearly and without a doubt, Jocelyn knows about Oahu real estate trends. Her familiarity of residential homes in general shows her long-term real estate experience. She and her assistant Leslie provided timely prompts when documents were ready to e-sign. Anytime we had questions, day, evening, weekday or weekend, she was willing to not only answer our questions, but also provided us with resources (e.g. list and quotes from contractors) and support (e.g., reassurance about the process, timeline clarification, escrow items). Two significant things that Jocelyn did while working with us to sell our home was to quickly arrange for a professional photos and a virtual tour of our property and she continued to accept inquiries for private showings even after we accepted an offer. With the current market and economy, plus COVID-19 related concerns, having a real estate agent who partnered with us to address all areas of the home selling process provided us with peace of mind. We know we made the best decision to work with Jocelyn over any other realtor. We were very satisfied with the Locations experience and we sincerely hope that other buyers and sellers looking for an outstanding real estate agent will consider contacting Jocelyn to represent them.