Annie takes her responsibility seriously. Throughout the transaction, from negotiation to cooperating with lender and all parties, and to to cleaning up trash.... Annie went above and beyond. She was very responsive, patient, gracious but firm and professional, especially during the stressful moments... She pays close attention to details, reminds us each item and deadlines, delivered ALL the paper work in person! She even made a folder for us. After the transaction, we has all the important docs in the folder with tabs in each category. Seller's agent is a part time person and there were times that Annie had to do more. We appreciate her good work ethics and professionalism very much!