We were moving from Cincinnati to Kansas City. We had been driving around looking and we found a home we liked, it had the 'Call Capture' feature, and Trish called me back and introduced herself. She listened to our needs, set us up on-line with the "Home Match" feature on the website and put in all of the criteria we had talked about. Within minutes, there were a couple homes that matched our search criteria. Trish made herself available to take us to the properties we requested to see, and she spent a lot of time with us at each property. She was very comforting and understanding about having to leave our home, and start over in a new location. After the contract had been put on the house we were purchasing, my husband was hospitalized, Trish and Kern Wood came to the hospital to visit my husband. We were very touched by their kindness. They have both gone above and beyond what we had ever expected, and far exceeded our expectations. In fact, they went on vacation after our closing, and there was a storm that took down a utility pole and a tree at our new home, Kern knew we were back in Ohio, and he text me the picture of the home, and sent me the phone number of the sellers, so we could be in contact with them. Who would have ever expected agents to continue on: 1) after the transaction had closed; and 2) while on vacation. We feel like we have been blessed beyond measure by their presence in our lives.
