I met Tom Cowen in 2017 when I was anticipating the sale of my home of 18 years, followed by the purchase of a new home. When I reached out to Tom, I believed I would be listing my home for sale within a year. Unfortunately, due to the complications, that goal was not able to be realized in that timeframe. For the next two years, Tom kept in touch with me. He checked in to see if I was ready to sell and if there was any way he could be of assistance to me. Over that time, I changed my plans several times. Tom asked me thoughtful questions to help guide me so that I didn’t rush into something without considering both pros and cons of the different plans I had. This was a stressful time for me, and Tom’s continued check-ins, support and positive attitude helped me believe I would eventually own my own home. At the end of 2019, I was finally in the position to sell my home. Tom took care of all the details. He made smart suggestions about what repairs and improvements we should make that would maximize the money we spent. He lined up the contractors, all of whom were professional and highly skilled. We had moved out of the house and Tom took responsibility for giving the contractors access to our home. He suggested we stage our home, and he found a stager who did an exceptional job making our home look stylish and beautiful. When time to list the house, Tom suggested a price that ended up being the right price. We had 22 offers and our house sold for $155,000 over asking price. I moved into a short-term rental when we began preparing our home for sale. When my house sold, I had only 4 months before the lease on the short-term rental was up. To help me find a place in time, Tom took me to see houses before I was able to make an offer simply to help me decide what I did and didn’t like. That way, when I was in the position to bid on houses, I already knew what I was looking for. Tom made himself available and happily showed me all the houses I wanted to see. I never felt that I was seeing too many houses or that I was inconveniencing him. I found a place I loved, and Tom prepared and submitted my offer. Of the 18 offers on the house, my offer was selected. The seller’s agent attempted a tactic to get me to pay more money. Tom helped me negotiate this situation, which saved me $4,000. Tom exceeded all my expectations. In addition to being a skillful professional, Tom was very caring. He was sincerely excited for me to realize my dream. I fully recommend Tom to anyone selling or buying a home!