Sylvia was referred to us by a colleague, and we are so grateful to have been connected with her! We were moving from out of state and were first-time home-buyers. She walked us through each step of the process and ensured we had the correct information and contacts to assist throughout. We were able to see homes with her and then work successfully remotely to find the perfect option for us. She is a joy to work with, knowledgeable about Charlotte, and will certainly be our first recommendation to anyone else looking for a new home here.