Quite simply, Suzanne is a phenomenal real estate agent, and if this form would let me, I would give her 6 out of 5 stars. I feel confident in speaking to her strengths because we have engaged her services twice, first to buy a house and then, years later, to sell it. In both instances, she was supremely talented, professional, experienced, smart, thoughtful, articulate, responsive, patient, attentive, and giving of her time, as though we were her only clients (which at this time of year we most decidedly weren't!). She took an inherently stressful and emotional process and made it manageable, dare I even say fun(!) at times. From the beginning to the end, it was obvious she had our best interests at heart. It didn't matter when we called her - no matter the hour, she always picked up, listened and responded with helpful advice, direction, and/or calming words of wisdom. She really seemed to care not just that the transaction work out well, but about us as people. Suzanne is the best in her field - I cannot sing her praises loudly enough, and at this point consider her not just someone with the expertise we needed at a given moment in time, but a friend of the truest kind. We cannot imagine working with anyone else and, now that we've moved away, we will miss her.