Susan is everything you would want from a Real Estate agent. She was personable, professional, had detailed knowledge of the market we were looking to buy in, was responsive to our needs, communicated pro-actively, and patiently guided us through the entire process.
She listened to our needs, and customized our search with a good understanding of our likes/dislikes and what was non-negotiable for us. She also gave us honest and practical feedback when necessary. We trusted her to give us advice, recommendations, and also caution us about various aspects of a property we should we wary of or were red flags.
Susan helped us through all the phases of the process adroitly - to numerous property visits, and then during the Bidding, through negotiations, contract process (including seller credits), and finally to get to Closing.
Overall, we were very happy with Susan and would whole-heartedly recommend her as an agent with integrity, professionalism, and a personality that makes an otherwise stressful process much easier.