Shannon was the "director" of our experience, she is professional, positive, keeps you abreast of everything going on, and always available, since we live in another county and trying to sell my dad's house from a distance, she made the process seamless by keeping us motivated and helped us in so many ways getting the house ready to put on the market, we have never experienced that from a realtor. She took the "worry" out of if/when the house would sale, she guided us on the decisions we needed to make on the improvements, price estimates, what we could possibly get for the house, a lot of expertise, which is what we needed. To sum it up, she listed it and it sold on the same day. The closing went smoothly, I would highly recommend her for your real estate needs!