It cannot be overstated how unsupported we felt throughout the bulk of this process. This was my first experience selling a house and it was absolutely terrible. Sally seems to treat this as a hobby. Maybe because, “no offense, I’ve sold houses worth more than yours”. Even down to the closing, this experience was riddled with clerical errors, mis and lack of communication and never once did she or her title person apologize for the litany of mistakes. Instead, she actually attempted to keep more than our agreed commission, and I was treated as “difficult” for asking earnest questions and not just blindly complying with every signature request. She also managed to piss off the buying agent so that I and the buyer (whom I found without going to market), wound up circumventing our agents most of the time and just communicating directly. I am appalled by this experience and regret my choice of representation. I will be unlikely to use RN in the future.