To Whom It May Concern, My husband & I purchased a condominium for our son who has been living in San Francisco for many years. In this virtual world and over 2000 miles apart (we reside in the Midwest), the whole process was unfamiliar and unsettling for us, but Rob helped to navigate calmly. We placed our trust in our son's judgement to select an agent whom he could work with confidently and a place where he likes to live comfortably. It was very difficult and time consuming for him. We were not much of help to him, but Rob was. In fact Rob referred an attorney and a CPA to him to clear our questions. Those professionals extended their expertise to our son just because Rob referred. What a wonderful reflection of who Rob Mitchell was, I thought. Rob demonstrated his understanding and patience toward unusual and difficult clients like us. We are truly grateful for his approach to make this real estate purchase possible. With sincere gratitude, D. and M. (names redacted at client's request for privacy)