We are writing to express our sincere appreciation for the outstanding professional service you have provided to us regarding our condominium unit at Supersonic (Unit 3002) in Toronto. As overseas investors who were relatively inexperienced with the local Toronto real estate market, our previous experience with the property had been quite frustrating. For nearly two years, the unit was managed by Builder’s property management. Despite their size, we found their service to be robotic, slow, and lacking in proactive guidance. Most notably, they failed to remind or assist us with the required vacancy report submission, which unfortunately resulted in an unnecessary fine. We were fortunate to be introduced to you through a friend from Hong Kong. From the very beginning, you demonstrated a remarkable level of detail, experience, and patience that was completely different from what we had previously encountered. You carefully reviewed the outstanding issues left by the previous management company and systematically helped us resolve them. You also coordinated all the necessary professionals—including the accountant and lawyer—and took excellent care in finding reliable tenants for the unit. Under your management, the rental process became smooth and well-organized. Instead of dealing with penalties and ongoing problems, we finally received proper guidance and professional support. When the time came to sell the property, you played a crucial role. You actively liaised with all relevant parties and managed the process efficiently, which led to a successful and seamless sale in August 2026. We were very satisfied with the outcome. You are not only highly efficient and knowledgeable but also genuinely friendly and easy to work with. We strongly recommend you to anyone looking to rent or purchase property in Toronto, especially overseas investors or those who are not fully familiar with the local market and need a reliable, hands-on agent. We wish you all the best in your career and hope to stay in touch. Thank you once again for your professionalism, dedication, and the outstanding support you have given us. Yours sincerely, Lau Hoi Ngan Man Kwok Keung Owners of Unit 3002, Supersonic, Toronto

I rarely write public recommendations, but Peggy has earned this one. We were nervous about selling in today's market, but working with Peggy turned out to be the best decision we could have made. She didn't just list our townhouse and hope for the best. She sat down with us, walked through recent sales in our area, and gave us honest, practical advice on how to make our home more competitive—without overspending. Her pricing strategy was spot on. We listed and got a full-price offer within 24 hours. And even after we went into contract, Peggy never disappeared. The buyers had several follow-up questions and concerns, and Peggy kept us informed while handling everything on her end—quickly, calmly, and completely. She truly went above and beyond. I wouldn't hesitate to recommend her to anyone.

Peggy is friendly, hands-on, and patient in listening to client's needs. She always helpful to explain the contents of each clause. She helped me find my ideal place to live in a very short time. I am very happy to have her as my agent.

如果你正考虑买房或卖房，我真心强烈推荐我的经纪人Peggy。 她不仅专业扎实，更具备难得的细心与耐心。在当前房市整体偏冷的情况下，我们因为实际需求不得不换房，压力不小。但Peggy从一开始就非常到位——她整理了一份详尽的近期同类楼盘销售数据，并结合我们Stack townhouse的具体情况，提出了非常中肯的建议：先做简单装修升级，提升房源吸引力，同时精准定好报价和市场定位。 正是她务实又精准的策略，让我们的房子上市第一天就顺利收到offer，最终成交价与我们预期完全一致。 更让我们感动的是，在closing前后，买家几度提出各种问题和要求，Peggy每次都第一时间通知我们，并主动出面协调、亲自跟进处理，从头到尾没让我们操过心。整个过程，她既专业又尽责，让我们特别安心。如果你需要一位真正靠谱的经纪人，Peggy绝对是不二人选。

Peggy was just wonderful right from the day we first met. She was very experienced and easy to talk to. Peggy also new what the housing market was like in Markham and in Scarborough. She said the numbers don't lie and she was so right and it showed when buying and selling. Every time we had a question Peggy was easy to contact and answered all questions. If your buying and selling call Peggy Lai. She'll help you with all the steps to buying and selling. With all this being said l will missed seeing and talking to Peggy as my wife and l were so comfortable with Peggy. P.S. Numbers don't lie Peggy's most famous words l won't forget. Thanks again Peggy Gordon & Marilou

Peggy is a very responsible real estate agent who truly listens to her clients. She has tirelessly helped my family and me search for many townhouses and condos without a single complaint. Her professionalism has also helped us resolve many challenges that new immigrants often face when first arriving in Canada. She took into account our family situation and my child’s schooling needs, and helped us find the most suitable place to live. I am truly grateful for her support, and I deeply appreciate her professionalism.

Thank you Peggy for helping us find a beautiful home. She made it really comfortable and stress-free experience by accommodating to our work schedules. This was our first time buying a home, and Peggy took her time to walk us through every step of the process. We are glad to have found Peggy to help us find our perfect home.

We recently had the pleasure of working with Peggy Lai from Century 21 King's Quay Real Estate Inc. to sell our house, this marks the second time we've entrusted her with listing our homes for sale. As always, Peggy continues to demonstrate exceptional professionalism and leverages her deep industry expertise and up-to-date market knowledge to guide us effectively through today's challenging real estate environment. We are very happy with her services and consistently impressed by her meticulous attention to detail. Peggy provided invaluable insights into selling strategies, including proper maintenance and staging tailored to current market conditions. Her attention to detail shone through in the staging of our house, which she executed beautifully, complemented by professionally taken photos that showcased our property in the best possible light. Overall, Peggy's comprehensive and client-focused approach made the selling process seamless, stress-free, and highly effective. We are extremely satisfied with her representation and wholeheartedly recommend her services to anyone seeking a top-tier real estate agent. Thank you, Peggy, for making this experience another resounding success!

We had a fantastic experience working with Peggy Lai to find our rental in downtown Toronto. She really took the time to understand our needs and preferences, shared well-curated listings, and paid great attention to detail throughout the process. She was proactive, responsive, professional, and always friendly, which made everything smooth and stress-free. We truly appreciated her care and support, and would highly recommend her to anyone looking to rent or buy.

I’ve worked with Peggy on multiple items. Shoot me both with moving to the city in a rental apartment, as well as purchasing an apartment years later. She’s incredibly attentive and involved. She regularly would make time on short notice to be able to show me different properties. She also took my feedback to consideration in addition to showing me properties of value that I may not have had on my radar. She’s very communicative and unlike other agents in this field, has a very balanced fair approach with a deep understanding of holistic and tacit considerations. I would recommend Peggy for anyone unfamiliar with the market or process and to others who would want someone who can offer an additional perspective that considers your best interests outside of simply the transaction.