My wife selected Peggi Howell from several real estate agent photos on Zillow. Somehow, I believe, Peggi's photo spoke to my wife and told her she is the real estate agent that will find us exactly what we were looking for in a new home, and she was right, Peggi Howell nailed it!! From the beginning, Peggi's friendly, engaging, professional, thorough inquiries were not only on what we wanted in a new home today, Peggi also listened and observed who we are as a couple and what we need this 'house' to be for our future. During our short time with Peggi, my wife and I were so impressed by her handling of the unexpected and keeping us informed on every detail. When we made inquires, she provided us with good advice and information to assist us in our decisions, without suggesting a particular direction. Peggi truly cares and is professional, responsive, attentive, very friendly, knowledgeable, and highly experienced. For the exemplary customer support and professional service she provided, we want to be on record with our praise. Peggi truly deserves it. In an era where exceptional one-to-one customer service excellence has virtually disappeared, the exemplary service that Peggi delivered to us should be held up as an example for others to try to emulate. What particularly impressed my wife and I about the exemplary level of service provided by Peggi was that there were no additional financial rewards involved. We know that it is simply Peggi's extraordinary commitment to excellence in customer service and support that motivates her to always go the extra mile. In closing, what began as a real estate agent guiding a couple through the homebuying process, has grown into a friendship. And, we believe that Peggi Howell truly deserves to be congratulated and rewarded for providing exemplary customer service and support that far exceeded our best expectations! She's simply the best! She's better than all the rest! VERY SINCERELY, E & M