Nicole exceeded all expectations and went truly above and beyond in countless ways! She was recommended to me by my dear friend who was also a first time home buyer like myself. Nicole fought for her in a tricky housing climate and my friend knew she would do the same for me and so I contacted Nicole, and right from the beginning she was so friendly, knowledgeable and incredibly optimistic which is needed when going through the ups and downs of house hunting. She recommended me lenders immediately, one of which she highly recommended who ended up coming through for me in many ways and worked hard like she does. You can trust her judgement and her recommendations completely. She made the emotional roller coaster of searching for the right home within a certain budget such a joy and pleasure with her bright optimistic attitude mixed with her realness and honesty to tell you how things are. She made the hard times still so enjoyable, and made her self available to me whenever I called. She was ready to see homes throughout the week and scheduled showings very quickly. She was on top of it and we spent so many evenings and weekends going through houses together, which she accommodated my full time work schedule perfectly and answered any text promptly at any point in the day. Once we found the home, she fought for me to get a fair deal and also came to the home inspection, going above and beyond what was required of her. She has killer instincts and noticed some odd things happening with the plumbing of the house, encouraged further inspection, which revealed important info about the house I wanted to buy. She called plumbers for me at night and all day while I was working, helping me find someone to come check out the house, again going above and beyond what was expected of her. This helped me tremendously and I was grateful for her taking all this time to help me. You could tell she truly cares about what she does and also cared about making sure that beyond the sale, I was happy and safe in this home. She negotiated the price despite the challenges that all involved and kept me informed throughout the whole process, talking between my lender and the other agent, truly handling things for me. And when we got the house, she celebrated with me, and continues to check in on me even weeks later. I felt I was in the best hands with her, especially as a first time home buyer who was just learning how to do any of this, she was truly the best to go through this process with and I knew I could count on her to have my best interest at heart and do excellent quality work. Even beyond my purchase, I asked her questions and recommendations for a family member’s home, and she was just as thorough and helpful! An excellent agent and wonderful human being, you’ll be in great hands with her!