It's easy to summarize our experience working with Mindy: amazing. Mindy's everything a top realtor should be and a thoughtful human being on top of that. We found Mindy online after some searching, and contacted her to gather more information about relocating from California to Reno. It's possible we might not have bought a home in Reno if we didn't have Mindy working with us. From inviting us to come tour, showing us a variety of neighborhoods and homes to help us narrow down our search (before we were ready to buy), to discussing differences in lifestyles and environment, she gave us a thorough overview in just two and a half days, while also providing pointers on local eateries, shops, cool places, and amenities. We left with a better understanding of Reno, a solid sense of several neighborhoods, and enough information to start tracking specific criteria and eliminating others. We especially appreciated Mindy's honesty, which helped us feel even more comfortable with considering a move to a new state. After learning about our wants, she was always direct about pros and cons—identifying what she thought we'd be most interested in—rather than trying to sell us on places that were almost a good fit but missing a critical element. She was extremely patient with that and very generous with her time, allowing us to thoroughly examine our options. Moreover, because we thought we'd likely need to do some remodeling, she helped connect us with a contractor whose work we'd seen and liked. Once we found a place we liked, she was a calming influence, guiding us through the whole purchase process and providing some much needed emotional support and practical guidance when things got delayed at the end. We had absolute confidence that she was representing our interests, and that we could trust her knowledge and opinions. She also made things easy for us since we were out of state during the purchase. She went to the home for us, made videos, provided spot-on design recommendations, met with contractors and inspectors, and proactively went the extra mile to make sure we were involved and informed when we couldn't be there. This was our fourth home purchase, and by far the one where we had the best representation. We so appreciate Mindy and were lucky to have her working with us. She has our highest recommendation, and we'll be sure to share our experience with friends, neighbors, and associates!