Exceptional! That describes, in a word, my recent involvement with Melanie Williams as my real estate agent in selling my house. After making the difficult decision to sell the family house, I was overwhelmed with what needed to be done. However, Melanie’s professionalism, expertise and outstanding people skills made the process as smooth as possible with an outcome that I was extremely happy with. She was always communicative, available and extremely patient in answering my questions and addressing my many concerns. Throughout the whole course of preparing the house to be put on the market and the subsequent offers that followed, I felt Melanie and I were partners. She explained what everything meant but always left the decision making to me. I truly can’t say enough about how pleasurable my experience was with her. Would highly recommend working with her!!