Our agent, Mary Taylor, was fantastic. Knowledgeable, super-responsive when issues came up, very client-oriented. Having said all that, the only reason I didn't give this a 10 rating is because the seller's agent was also a realtor in this office. Mary handled this very professionally and was totally transparent about it, but I feel, it is never the best/right situation to have that type of potential conflict. Given the community, size of the office, I suspect this is more than just a one-off situation...