As first time home buyers, Margaret went the extra mile to make us feel safe, heard, and special. Safe because no question was too ignorant, and no gut reaction of ours was received in a negative way. Heard because she took and weighed inputs from every stakeholder on our side equally (including my parents, who she handled with extreme patience and grace!), and special because she worked hard to accommodate our timelines and considerations without complaint, and without other clients' details bleeding into our situation. Not once did we get our signals crossed. We also became friendly, sharing life updates and joys/grievances. She was in the trenches with us. Escrow was stressful, but we were so glad Margaret was in our corner for constant consultations, anecdotes for the situation we were currently in, hard data to support what was happening in the market, situation updates, and temperature checks from the selling party. We were able to get some negotiations in, and closed!