Louise Baker did an outstanding job with the sale of two of my properties! Superior service, communication, transparency, excellent advice and support.
Marshall was wonderful to work with. He maintained a perfect balance between offering advice and guidance and giving me space to formulate my own opinions and thoughts. He was very knowledgeable but approached the process like a trusted friend. He was readily available by text or phone call and did a great job keeping all the pieces moving forward and making sure all involved parties had completed what they needed for a successful closing. It was great to have someone on my side through the whole process!
My wife and I were completely green in our real estate knowledge and very intimidated about what we would be facing in purchasing our first home. After meeting Louise and Marshall we felt confident we would be in good hands by working with them and we couldn't have been better off. Louise knew many people in our position before and assured us we would be well taken care of. Marshall went above and beyond to help us find our home and lead us through every step of the process. We are truly amazed by their level of care, the depth of their expertise, and their willingness to be fully honest with us when we needed that the most. Overall, we will be recommending Louise Baker's team to anyone we know looking for a home in the New River Valley.
Marshall Anderson was a rock star. He was professional, personable, patient, communicative, and accessible. Family circumstances required that my house meet a number of criteria, and we got the perfect home in a very competitive market. To his credit, and against his own interests, he cautioned against bidding wars. But his calm approach, wise counsel, and resilience were successful and greatly appreciated.
It's hard to overstate how valuable our agent was to the sale of our home. She solved several big problems and handled the marketing and negotiation processes beautifully. She's a true professional and a wonderful person.
Louise was wonderful. She was always quick to respond and made the process so much easier than expected. I would recommend to anyone who is buying or selling their house.
