Kristen is exceptional.  She handled a challenging negotiation with tenacity, tact and absolute grace. Beyond her great instincts, Kristen never steered us toward anything other than the best fit, patiently searching until she found a one-of-a-kind home we adore and feel lucky to now own. Kristen is honest in her assessments of neighborhoods and resale values and was always available to respond to every imaginable question---we had countless conversations. Her diligence during the inspection period was beyond reproach and she was on top of every unexpected twist and turn, bringing everything to a happy ending.  We honestly can't imagine a more delightful, thoughtful and hard working realtor.  She's truly impressive and conducts herself with a lovely balance between head and heart.  It's been a privilege to watch her shine and we highly encourage anyone looking for a home to work with Kristen. She's an absolute, one-of-a-kind gem.