1) Initially, we met Jill and Kirk at an open house and really enjoyed our meeting with them. We had already asked another HN realtor, Donna King (who i've known for 30+ years) to be our agent but as she was recovering from an illness, she referred us to Jill and Kirk (not knowing that we had already met them). We were thrilled and happy to work with them. Other Comments: During our search for a home, my wife passed away and so my needs changed quite a bit and they were so empathetic, caring and accommodating. They worked with me and found me exactly what I needed and wanted. They are such fine people (and now I count them among my friends), caring, easy to work with and I would highly recommend them to anyone looking for a home.