Kathy was absolutely the right realtor for us when we relocated to Louisville. I am a very particular client and we had a very tight timef-rame of 48 hours in town to find a home. She discussed our needs and desires ahead of time, showing her depth of knowledge of Louisville in our discussions about neighborhoods, schools, etc., then scheduled a day of showings for us. She picked us up, had a packet of printed information about each home ready for us, and provided thoughtful feedback along the way. We thought we found the perfect home, but I wasn't 100% convinced, so, based on what she observed of us on that first day, Kathy scheduled a few more showings for the following day, including a second showing at the home we thought was the one. Once we had decided that we were indeed in love with that home, she deftly navigated negotiations and helped us land our dream home! Kathy is patient and thoughtful, yet works expeditiously to ensure tight deadlines are always met with confidence.
Another time we were purchasing a home from out of state, Kathy was wonderful in setting up showings for us where she would host a preliminary walk through the home with us on FaceTime. She was careful and thoughtful to talk through details you might notice in person, but are difficult to catch on FaceTime (for example, ceiling height is tough to catch on a screen, but she made sure to check basement ceiling height for us, saving us from a home with an impossibly short ceiling that we were otherwise ready to offer on!). She guided us to ensure we visited the home in person prior to the end of the period in which we could cancel, raised insightful questions, and took care to ensure we were thoroughly happy before moving forward.
We have had a few instances of hurdles arising prior to closing, and Kathy skillfully guided us through those situations with a level of professionalism that not many could manage. I have always been thankful to have her on our side.
We have purchased and sold several homes with Kathy over the last 15 years. There is absolutely no one else we would call in Louisville. We have the utmost confidence in her.