Karen is a rare and unique combination of charming, professional, intelligent, thoughtful, assertive, and refined. In the process of buying our very first home we felt like we had someone on our team the entire time; sometimes in the form of an RVA foodie who gave us stellar recommendations for places to dine, sometimes in the form of an advocate requesting the sellers to complete repairs that saved us thousands of dollars, sometimes in the form of a teacher, walking us through exactly what an escrow means or why title insurance is important and sometimes in the form of a mom who made us a delectable homemade pecan pie that she brought to closing along with champagne and a basket of artisan treats from the city we will be calling home. Karen was easy to reach, quick to communicate and genuinely made us feel like a priority. She is one of the best professionals we have ever worked with, and we are so grateful for her care, support, and expertise during this exciting adventure of buying our first home. If you are new to Richmond and looking for a home, Karen is an exceptional realtor and person, and you would be lucky to work with her.