My husband and I would give Karen a 15 out of 10! Karen not only represented us on the buy side, she also sold our home of 17 yrs., over asking price. She was proactive on all correspondence, and items that needed to be addressed throughout the process. From our first email to Karen, expressing interest in our new home, to the final walk through at our old home, Karen was so professional and contentious every step of the way. Not only did Karen make the transaction easy for us, she also negotiated for us to stay in our old home for an additional month, rent free, while we waited for our close date on the new house. We would not hesitate to give her the highest of recommendations, to anyone looking to buy or sell a home. Kip and Michale Durrell