We have known Karen for years and has helped me with multiple transactions - a rental, a purchase of a townhome, a sale of that townhome and a purchase of our first single family home. She is knowledgeable, professional, patient, kind and warm. During what is already a stressful time, she made the sale of our home, and purchase of a new one during COVID19 as seamless, simple and safe as possible. It couldn't have gone smoother! The thing we love about Karen is that she always took the time to take us to houses, and was patient when we weren't ready. She never pushed us in a direction unless we were 150% comfortable, but when it was time to move things along at a quick pace, she stepped in to guide us. Despite the uncertainty, and the turbulence of this past fall and winter - our buy/sale was easy and we are so happy!