Joy goes out of her way to help prepare the house for sale, even planting flowers and adding a few things for staging. She is very good about explaining all the ins and outs of the sale so that the seller isn't blindsided. She has been available 24/7 since we started.

Joy is a wonderful person and fantastic realtor whom I've trusted for my home purchase and sales over the 10+ years I've known her. Joy has always gone above and beyond. She makes sure to walk you through the buying or selling process, checks in along the way, and makes herself available as needed. I've known her to not only act as a realtor but also a house cleaner, gardener, organizer, junk remover, stager, and many more roles. Joy is so pleasant, positive, and professional. Always there to make one comfortable. Joy remembers your family, birthdays, your home purchase anniversary, and more. She makes you feel like family. She is her name...a Joy!

Joy Catalano was highly recommended by our parish priest, and I have noted her long standing advertisement in our church bulletin. Last year, I had a friend from New York contact me about needing an agent to help her relocate and find a new home in the Hampton Roads area. I told her I didn't have any personal experiences with Joy, but I knew she was highly recommended by a trusted source. So, after hearing my friend's wonderful review on her experience with Joy, I knew Joy would definitely be the agent to sell my house. So, I initially contacted her in the beginning of the year to let her know my intent to sell. In early February, we started talking about a detailed plan to renovate / repair before placing the house on the market. Joy advised me on what specifically needed to be done to successfully sell the house in a competitive field with other listings that were comparable and had sold in the neighborhood recently. We had several repairs and projects to complete. She meticulously and professionally staged the house, then had a professional photographer come and take pictures. Finally, she sent the listing / advertisements out to other agencies to list once the house was ready to show. She also had an open house, and she also provided a list of highly competent contractors to help me with the repairs / renovations. Our house was officially placed on the market July 3rd, and we closed with an impressive turnaround on August 24th. I have noted other homes with other agents in the neighborhood and surrounding market that have been listed for a very long time. Joy went out of her way to make herself available to showcase my house, answer questions and give tours. Joy is highly competent, professional in every facet, joyful, reasonable, dedicated, committed, impressive, and highly flexible to work with amidst ever changing schedules. Joy knows the market and brings a lot of experience to the table. She will work hard for you; she knows her job and does it very well. I am very pleased with the results from the sale of my house. Joy Catalano is a superb agent, and she has earned my highest possible recommendation.

I met Joy at an open house in 2012. Ever since then she is the only agent I have considered using in the Hampton Roads area. She was my agent when I purchased a condo in 2017 and was my agent for the recent sale of this condo. I will absolutely be using Joy for any future real estate transactions.

⭐️⭐️⭐️⭐️⭐️ Working with Joy was an outstanding experience from start to finish. She guided us through every step of the process with professionalism, patience, and genuine care. What stood out most was how committed she was to making sure everything was finalized smoothly — no detail was too small, no question went unanswered, and she always made us feel like a priority. Joy communicated clearly, kept us informed at every turn, and handled all the moving parts with confidence and expertise. Even when things became stressful on our end, she stayed steady, supportive, and solutions‑focused. Her ability to work with us, understand our needs, and advocate on our behalf made all the difference. Because of Joy, what could have been a complicated process felt manageable and even enjoyable. We’re incredibly grateful for her hard work and dedication. If you’re looking for a real estate agent who truly goes above and beyond, Joy is the one you want in your corner.

Joy is truly wonderful! She is smart, responsive, hardworking, and an absolute joy to work with.

Working with Joy was fantastic! She is very responsive. Any and all questions I had whether it was during normal business hours or not she was always quick to respond!

Selling a home can be a stressful process, but with Joy by your side, it feels effortless. From the very beginning, Joy treated the sale of our home as if it were her own, putting in the time, care, and attention to detail that made all the difference. She is truly someone you can count on to have your best interests at heart. Joy’s dedication and dependability set her apart. She kept us informed every step of the way, always available to answer questions and provide guidance. Her communication skills are exceptional, ensuring we never felt out of the loop. But what really makes her special is her willingness to go the extra mile—whether it was staging advice, strategic marketing, or negotiating the best possible deal, she went above and beyond in every aspect. If you are looking for a real estate agent who is not only professional but also truly invested in your success, Joy is the one. We couldn’t have asked for a better partner in this journey, and we highly recommend her to anyone looking to buy or sell a home!

Joy has been our agent while purchasing two houses. Joy is very open and honest about things. While making this purchase we really appreciated that. This is the first time using the services at Howard Hanna and it was absolutely wonderful. Everyone was so professional and polite and easy to understand the process. Thank you Joy and Nic and Howard Hanna that help making our purchase possible.

Joy is the absolute best to work with!! We have bought a home and sold a home with her and she is a fantastic buyers and sellers agent. She treats you like family and truly takes care of her clients. I would not hesitate to recommend Joy to anyone. If you want to work with the best real estate agent there is then choose Joy!!