Given the present frenzy in housing sales and the fact that she was working ultimately to serve another realty agent I want to address Jennifer’s ability to navigate every obstacle and angle with the utmost level of grace and professionalism. The prospect of purchasing a home - at a distance - was certainly difficult for us. There’s easily well over 100 texts and e-mails on my phone that document the ongoing thread of discourse leading up to our possession date and even many after that.
All along, Jennifer demonstrated objectivity, empathy and clarity as well as having paid great attention to detail. There were never any loose ends. She was there for us when the going got tough. Jennifer definitely “had our backs” throughout the entire process.
I also want to speak to the countless number of hours Jennifer dedicated toward making our purchase a reality. I’m reminded of a clause I read somewhere in the Century 21 Agreement of Purchase and Sale “legalese” that speaks to Time Being of the Essence. In our personal opinion... Jennifer embodies this concept. Everything about this sale fit into that model of time which was definitely a priority for us.
Now that we’re all moved in, still surrounded in moving containers, but with some furniture in place, pellet stove on and the Christmas tree up, I’m reflecting back on the process and realizing that this was a difficult but extremely worthwhile endeavour, orchestrated and directed through partnership with Jennifer. We would call Jennifer a most valuable asset to Century 21.
We were very pleased with the service we received from Jennifer. She was extremely responsive to our needs, understood our situation, and was amazingly knowledgeable of the local market in Yellowknife. Jennifer was always respectful, pleasant to deal with and collaborative in her approach. She delivered the results!
Thank you Jennifer. Fox and Maki
Yellowknife
Jennifer was professional from start to finish. She made the experience of buying a home in a pandemic very low - stress, and even enjoyable! We appreciated how thorough and knowledgeable she was, and how available she was to answer our many questions. She prepared us well for every step of the process. I would recommend Jen to other home buyers or home sellers in a heart beat.
Jennifer came recommended to me from a friend and I’m very happy with her services. Considering I don’t live in Yellowknife anymore and did everything remotely, she was a huge help. Would highly recommend her to anybody looking to buy or sell
Jennifer was able to facilitate the purchase of our home during very uncertain times... the start of COVID. Our family was separated in 2 provinces and she worked with us over phone, and FaceTime to ensure all members of our family were happy with the purchase. She even gave us the sweetest “Welcome to your new home” gift. We would highly recommend Jennifer to all of our friends and family and any military family who will be making Yellowknife home. Thank you again Jennifer for going above and beyond.
I could not recommend Jennifer enough to us she is the epitome of realtor, she is very professional, kind, knowledgeable, a person you want in your corner when it comes to negotiating, we felt like we were the center of the universe even though we knew she had other clients and that’s a gift, At every turn we had confidence Jennifer would do her best to insure our best interests were served. anyone looking to buy here in Yellowknife would be lucky no blessed to have Jennifer as an agent.
Home purchasing seemed daunting to us being first-time home buyers in Canada but Jennifer Payne made it easy. She is ever patient and insightful. She considered our wants/needs vis-a-vis budget. She patiently showed us options until we found the right house that we now call home.
Overall working with Jennifer Payne was a brilliant experience. She remained calm, friendly, and professional throughout everything including the bumps at the end with closing conditions not being met by the seller. Jennifer was one of the first agents I met that I felt was trying to help me without doing so to get my business. I felt that she understood my needs and wants and made me comfortable wading into the complicated process that is buying my first home.
During the process Jennifer answered my questions quickly (or within a couple hours if she needed to research them); was available by e-mail and phone anytime I needed input or had questions; gave her thoughts when asked, but held back until I had my first impression about a place figured out; and never pushed me to hurry or make a decision one way or the other. Jennifer was very thorough on explaining the contract and made that process go smoothly. Closing had more than a couple bumps resulting from the sellers side (4.5/6 conditions not met), but Jennifer went above and beyond for me to get quotes, negotiate a hold-back, and line up companies for me to call after closing to have them fixed. Thanks to her extra work the companies knew what I was calling about and already had plans in place to complete the job. All I needed to do was schedule them and now a week later all but half of one is finished (it's a big job that needed the worker to come back a second time).
Everyone I asked had good things to say about Jennifer Payne and they were correct. Overall Jennifer was excellent to work with and made the entire process fun, a great learning experience, and, most importantly, less stressful for me. I'm glad I went with her and would recommend Jennifer to anyone looking to buy a home.
Jennifer was was really helpful with the purchase of my first home. She helped me through all of the steps and was all ways available to talk when I had concerns or questions. I would highly recommend Jennifer to any of my friends or family for thinking about buying a new home.