Rating: ★★★★★
I recently had the pleasure of working with Janna, who came highly recommended by a friend, and I must say that her capabilities and commitment exceeded my expectations. Despite the challenges of being an out-of-state client, Janna went above and beyond to ensure a smooth and successful home buying experience.
From the very beginning, Janna established herself as a trustworthy and knowledgeable professional. She took the time to understand my needs and preferences, allowing me to place my full trust in her input while shopping for a home remotely. Janna's dedication was evident as she tirelessly worked to make the transaction happen, going out of her way to handle even the smallest of details.
I must admit that I was not the easiest client to work with. I was difficult, unprofessional, and at times, a pain. However, Janna remained patient and persevered through it all. She never wavered in her commitment to helping me find the perfect home within my search criteria.
Janna's willingness to accommodate my requests was remarkable. She conducted FaceTime walkthroughs of several properties, even writing lower offers against her recommendation. Despite this, she remained professional and ensured that my interests were represented.
One of the standout qualities of Janna is her work ethic. She worked tirelessly, day and night, to overcome obstacles that arose during the process. For instance, she played a crucial role in negotiating a new roof on the property prior to closing. Additionally, she directly liaised with the title company, although I must caution against Elite Title, as my experience with them was less than satisfactory.
What impressed me the most about Janna was her direct communication style. She was honest and straightforward, which I greatly appreciated. It was thanks to her expertise and guidance that I felt confident enough to purchase a home without ever seeing it in person until after the ownership was transferred.
Although I have yet to meet Janna in person, I can confidently say that she is an excellent real estate professional. Her dedication, perseverance, and ability to deliver results make her an invaluable asset. I would not hesitate to use her services again, although I understand that my difficult nature may make me less than ideal to represent. Nonetheless, I highly recommend Janna to anyone in need of a reliable and capable real estate agent.
Shawn James S.