I have bought and sold several homes over the years. Most recently, I purchased a co-op in July 2020. Elsa Ferreira served as my real estate agent. First, she facilitated the sale of my co-op, and then the purchase of my new co-op. She is by far the most competent and effective agent I have had the pleasure to work with. She is professional, courteous, and knowledgeable. Elsa communicates extremely well, and was always very responsive to my calls, texts, and emails to her. She took the time to answer all of my questions. Even after the purchase of my co-op, Elsa continues to check in with me to make sure things are going well, and to see if there is anything she could do make the transition to my new home as effortless as possible. She advocated for me and navigated me through the buying process by interacting with the seller’s agent, the mortgage loan officer, my real estate attorney, and the management company to ensure that my concerns were satisfied and my questions were answered. Elsa coordinated all of the activities related to the purchase of my co-op, and ensured that every aspect of the buying process ran smoothly. If youre looking for someone to facilitate the buying and/or selling of your home, you would do well to work with Elsa. I recommend her without any reservation.