Dawn and Sergio Novelo are the best team! After a referral a few years ago to sell my home I asked them to again represent me to buy a new home. The patience, understanding, kindness and professionalism in my opinion cannot be matched. After many adventures viewing properties online and in person I finally found my forever home! The Novelos helped me navigate the waters of the real estate process and secure a deal to close on my dream house. I couldn’t be more thankful for all of their help! I would recommend the Novelos to anyone trying to sell or buy a home. Thank you Dawn and Sergio!

Dawn and Sergio truly went above and beyond in every aspect of the home buying and selling process. Their extensive knowledge of the market, combined with their keen understanding of our needs and preferences, made the entire journey seamless and stress-free. They were always available to answer our questions, no matter how big or small, and provided invaluable insights that helped us make informed decisions. They treated us with respect and patience, making us feel like a priority at all times. Their helpfulness extended beyond just buying and selling properties, they offered guidance on everything from financing options to neighborhood amenities, ensuring we were fully equipped to make the best choice for our families future. Thanks to their exceptional service, we found the perfect home that exceeded all our expectations. If you're looking for professionals who are not only experts in their field but also truly care about their clients, look no further. They are simply the best! Thank you both for your genuine kindness and dedication. Tara and Serge

Dawn was patient with our specific needs for a house, and went above and beyond to involve us when we were not in town. She facilitated offers electronically and eventual purchase.

Dawn provided good advice and insights regarding the local market as we considered different properties.

We had an excellent experience with Sergio and Dawn Novelo. During the covid 19 pandemic they handled the sale of our home with our families safety as number one priority. We are very pleased with their results and they were very patient with our needs to provide a safe environment for viewings of our home. Thank you Dawn and Sergio Novelo

Dawn and her husband Sergio are an absolute joy to work with. You won't fine a more professional and personable agent period. They have tried, tested and true sales techniques and yet are able to diversify based on your specific sakes situation. They will guide you through the ins and outs of selling your home and make the right suggestions at the right time. They keep you aware and prepared for what's ahead. We bought our new home with them and sold our previous home with them. It was a true comfort to know that they were literally in our corner with every step. 100 % endorsement from us.

Dawn was extremely helpful and courteous throughout our entire process. My wife Maria and I are completely satisfied with our new home and will definitely be recommending century 21 heritage group to any friends or family who may need help in finding a place to live.

I absolutely love Dawn and Sergio Novelo. They have always been totally professional agents and, over the years, we have become friends. I would highly recommend Dawn and Sergio to anyone! They’re terrific. EVERYONE at Century 21 is absolutely fabulous to deal with. The people at Century 21, especially Dawn and Sergio, helped me through one of the toughest periods of my life, and, after selling my house and helping me buy my new house, enabled me to get on with my life. We have been friends for years and we will continue to be forever.

We have worked with Dawn multiple times and each time our experience was excellent due to her patient and courteous nature.

Thanks for all your hard work Dawn it is truly appreciated.