We couldn’t be more grateful to have had Crystal representing our interests. Working with a real estate agent who possesses her level of intellectual and emotional maturity gave us a great deal of comfort throughout the entire process. Crystal is dynamic, detail oriented, intuitive, and an absolute delight. She never left any stone unturned. We were constantly amazed at how responsive she was and how she anticipated and worked diligently to solve any issues that came up. We feel incredibly fortunate to have had her looking out for us, from start to finish. Her exceptional level of professionalism as relates to business was confidence inspiring, and her remarkable kindness and generosity on the personal side has been deeply touching. We can’t thank her enough.

My husband and I had a great experience working with Lei Ann and Crystal. From the very beginning, they listened to what we were looking for and helped narrow down homes that fit our needs and budget. They were patient, responsive, and always available to answer questions—no matter how big or small. They guided us through every step of the process, making what could have been stressful feel smooth and manageable. Thanks to their expertise and persistence, we found the perfect home, and couldn’t be happier!

We had the great fortune of working with Crystal Fink to sell Carl’s home and buy another one. Carl is 80 years old and did not have the capacity to prepare his primary home for sale. We gave Crystal Fink an agreed upon budget and complete artistic control over all decisions large and small to prepare the home. She created a masterpiece! With her keen eye and artistic sense she knew what to do with every aspect of the home. When she was done, we put the home on the market. The pressure to purchase it was so great (in a slow market actually) that we had offers within the first hour and were forced to set an early offer date. 5 days later it sold. We received multiple bids, sold for well over asking and were chosen as an Extraordinary Home at Sotheby’s International Realty. We couldn’t be more pleased and highly recommend her and her team for anyone wanting to sell. In addition she wrote the contract for the purchase of our new home and skillfully guided us through the maze of paperwork and potential options in our offer to buy the home. We won the contract and sellers agreed to sell to us. Crystal takes great care of her clients and is honest, respectful, creative and responsible at all times. She carried her fiduciary responsibility to perfection! Any client finding her available and having the good fortune to work with her will surely be happy they did so!

As first-time home sellers, we were very pleased to have Crystal represent our home sale. The process went so smoothly and she was an absolute pleasure to work with. She was very knowledgeable about the process and was a great resource. She offered her opinion when we asked and helped us to consider things we hadn’t thought of to help with the sale. We’ll definitely reach out to Crystal in the future and have recommended her to all our friends and family!

These talented ladies are so much more than realtors. Look no further and waste no time hiring them! After searching and striking out for way too long, my husband and I were becoming disillusioned, frustrated buyers. Then, we began working with Crystal and Lei Ann...And within 2 months found our happy home. They are bright, incredibly hard working, dedicated, and have a very well- established network. We also received valuable, pertinent data that helped us make informed decisions. To top it all off, nearly a year later, they are still taking care of us...well beyond the transaction. Dream team.

As a first time, single, female home buyer in the hottest Marin housing market any of us can remember, I was sure the process was going to be stressful, overwhelming, lonely and ultimately disappointing. I just closed on my first house -- my dream house -- and I can say with confidence that I never experienced any of those emotions. Not one. The process of buying my first home with Lei Ann and Crystal was a JOY from start to finish. You may think I’m exaggerating, I am not. My only regret is these two wonderful women can’t continue helping me with the rest of my life. This team was professional, prompt and proactive, and know the market (and all the key players) inside and out. They were also kind, thoughtful and supportive. Best of all, they were by my side not only throughout the home buying process, but also for moving and living in my new home. As a first time, single buyer, their support has been truly priceless.

Crystal and Lei Ann painlessly helped me find my dream home. Embarking on the process of buying a home in San Francisco, as a single woman, was incredibly daunting to me. I never thought I could find a condo within my budget, in my ideal neighborhood, and with all the features I desired. When we successfully closed, they did not disappear. Rather, they continue to advise me on everything from decor to smooth communication with my new neighbors. They were patient and understanding with me, a novice buyer with zero previous knowledge of the process. They explained every step of the process to me, and never condescended to me. I appreciated their honest and forthright communication every step of the way. Most importantly, they listened to me and respected my opinions—a rarity for a young woman making a big ticket purchase. I am so happy with my new home, and it is all thanks to Crystal and Lei Ann.

We cannot speak more highly of Crystal and the Werner Group. My partner and I have children from previous marriages, and we knew that finding a home that could fit the five of us (plus a dog, cat, and two cars!) was the critical next step in blending our families. The odds were stacked against us - trying to find a 3–4-bedroom home in the Bay Area at the top of the market that was within our budget is no small feat! We started our search widely, from Pacifica to San Rafael and everywhere in between, searching for that needle in a haystack. After looking on our own for a few weeks, we were truly clueless - until we found Crystal... Immediately, we sensed her energy, passion, and dedication, and more importantly, we felt we could trust both her instincts and her expertise to help our family find the right home. We eventually decided to restrict our search to San Francisco, and Crystal did not miss a beat. She was tireless in her search for our new home, driving into the city countless times to explore open houses with us, sometimes 10 properties in one afternoon. And on a windy day in March 2022 when it seemed like published listings were a lost cause, Crystal found an off-market property that was unbelievably perfect for us! All the bedrooms we needed, in the very center of San Francisco, and with a view we never thought we could have in this market. Furthermore, she managed all inspections, negotiations with the contractor, and continues to serve as our trusted advisor and friend. We are endlessly thankful for everything Crystal has done for us, allowing us to take our blended family to where we want it to be! We give Crystal our very highest, heartfelt recommendation!

We recently had the immense pleasure of working with Lei Ann Werner and Crystal Fink from The Werner Group, and we are still in awe of their professionalism and expertise. Their masterful guidance was instrumental in every aspect of our journey, from selling our home in Marin County to buying a new one in Sonoma this spring. Lei Ann and Crystal's strategic approach led to the most incredible outcome imaginable: our Marin home sold for an astonishing $300,000 over the asking price. The entire process was flawless, a testament to their deep knowledge of the market, their excellent staging and marketing, and their unwavering dedication to our success. On the buying side, they made finding our perfect Sonoma home a truly stress-free and enjoyable experience. They were incredibly proactive, always communicative, and consistently went above and beyond to ensure our needs were met. We felt their support at every turn. If you want a real estate team that not only delivers remarkable results but also genuinely cares about their clients, we give The Werner Group our highest possible recommendation.