I first met Crystal Chang when she reached out to me with a cold call about my unit at the Ilikai Marina, asking if I was interested in selling. Although I wasn’t interested at the time, we ended up meeting for lunch and discussing real estate in Hawai‘i. Later, when I saw a unit in the building that I wanted to make an offer on, I called Crystal on a Friday afternoon, and by that evening, she had already submitted the offer. She coordinated with the seller’s agent, and by Saturday afternoon, my offer was accepted. She even managed to cancel three upcoming showings as I didn’t want to keep my offer open for long. I made it clear I would not counter.
Thanks to Crystal’s efficiency, we were able to close escrow in just 13 days, and I had the keys in hand the following Friday—all while I was on the mainland. Her exceptional service made the entire process seamless. I own 15 properties on the island and across the U.S., including a 23-unit and an 8-unit apartment complex, and I’ve worked with many agents over the years. I can confidently say that Crystal Chang is one of the best. Thank you, Crystal, for your hard work. Not many agents can open and close escrow in less than two weeks!