I was one of those individuals that was clueless about the whole buying and selling homes process, but that and so much more changed after I was introduced to Charlotte. The relationship we have now has gone beyond the typical realtor/client relationship. As a real estate agent, I appreciated her patience with me as the description of what kind and what I wanted in a home was pretty vague. We were able to hone in on the style and "big asks" that I just had to have in a house. Charlotte quickly came up with a plan and a list of homes that were in my price range and preferred types of areas. Again, patience was needed due to my pickiness. After weeks and weeks of searching and showing, she was able to find me a home that I LOVED, and negotiate a price MUCH lower than asking price! After the purchase of the home, she put me in touch with other great individuals.... from furnishing the house, redoing my floors and cabinets, and rewiring the house, to simple things like power washing and helping me make sure all of my utilities were all set up. She literally held my hand through the whole process. Charlotte did all of this while fixing up, showing, and selling the place I owned downtown for asking price!!! All and all she has been everything I've needed (from agent, to friend, to mothering type) any time I've needed it. I would recommend her to any of my friends, and there is a 100% chance that I will be using her again when I'm ready to move to a new home!