Charlene and I have known each other for a long time and our families have always been close, so it was no surprise that when I needed to put my house on the market after my divorce that this was the lady to contact. Although I have known Charlene for many, many years I was astonished at her professionalism, work ethic, but most of all kind, generous and loving heart. As soon as she put my house on the market she instantly began her search for my new home for "my new life" as we liked to call it. Within 1 week (I believe) my house had a contract on it (house now belongs to a great couple who I pray makes very long, lasting and happy memories in it - YIPPIE!) "My new life" search became REAL at that point and I began to panic because I needed to find a new house and find one quick, all the while, Mrs. Thang (Charlene), stayed calm, cool and collected. It didn't matter what day of the week or time of the day it was, if I wanted to look at a house and it was available for viewing we were going...if it wasn't available for viewing, we were going to drive by and check the neighborhood out...anything to ease my mind. There were some hiccups along the way through the buying process (we've all had them). None of them my GREAT realtors fault, of course, nor mine, but as in any buying/selling experience, we've all had them. Well...I of course, being a woman, had a complete meltdown (yes! we've all had them). And what did Charlene do? Met me at the office, let me cry on her shoulder, get a little (well, a lot actually) mascara on her blouse, and continue the search of my perfect house to begin "my new life". At that very moment, Charlene (to me personally) became MY FAMILY. My family has always thought of her that way...but at that very moment I knew exactly why they felt that way. We FINALLY found my perfect home and closed without ONE problem or glitch on July 31, 2015!!! I could not be happier with "my new life". I could not have done any of this without Charlene. I'm honestly not sure how she dealt with me to be completely honest. HA! HA! Charlene - I love you to the moon and back and I cannot thank you enough for everything that you have done for me and the patience you showed me throughout this entire process.