Carol was terrific from start to finish. Great at communicating the process all along. Very familiar with the pricing in the area and open to our thoughts. Advised us on multiple offers
Carol exceeded our expectations while assisting us find our new home. She was extremely knowledgeable and communicative throughout the entire process. She was very detailed in the closing process so we understood all aspects of our closing paperwork. There is no doubt we will use Carol again in the future!
Carol did a great job helping my girlfriend and I by our first home. She was always on top of the ball getting new listings sent our way and always free to talk or offer advice. She was flexible with our schedules which made it easier for us to look for homes when both of us were off of work. All in all she did everything we could have hoped for and then some.
I met Carol at the sales office for a new neighborhood we were looking to buy in. I was very specific with my wish list, both on the new home and specifically with the sale of our existing home. I said that under no circumstance could I accept "insert list of items here", and she remembered with great detail that list for the next 6 months as we worked on building a new home and selling ours.
I asked that we sell our home for "X" dollars, she gave her feedback and we went with her professional suggestion. Our home listed on Thursday, had over two dozen showings by Sunday, and accepted an offer on Monday.
Once the contract was accepted, Carol and her team did not stop working. They walked us through every step of the process clear up until we moved into our new home.
The level of personal service made us feel as though we were their only client, which we surely were not, and it is what made a normally difficult process (building a new home, selling your old home, etc.) very easy.
Carol Smetanka did a great job in helping us sell our existing home and with the purchase of our new home. She has excellent knowledge of the sales market, handled prospective buyers professionally, gave me great tips on staging my home for best results, and provided logical advice and guidance with pricing. Her entire team did a great job. If I ever sell/build again, Carol's my agent! Highly recommend.
We have been on the buying and selling end of previous homes and have dealt with other real estate agents. Carol Smetanka stands out for so many ways, but the number one reason is SHE REALLY CARES. She cares about her clients and what they want. She goes above and beyond to carefully ensure that the clients get the house they really want, without any pressure. Caring involves the client's check-off list for their wants and dislikes and giving lots of her personal time to explore all the options.She takes notes and becomes very involved to get her clients the right home, in a professional and accountable mannerism.Late night follow-ups are norm for Carol and she remembers things that were important to her clients, even when they sometime forget! She takes the time to listen and then goes to work to ensure her clients have the right fit.Carol doesn't just do her job, she loves what she does and that is evident because she is just as happy as the clients when the perfect home is found. Trust and follow-up are critical when anxious home-buyers are searching and Carol knows how to downplay the anxiety with positive feed-back and honesty in a timely manner. After dealing with Carol, she is not just your Realtor, but she becomes your friend.
Carol was amazing. She was with me every step of the way and ensured that everything was taken care of. I never had to worry about anything because if I had any problems or questions, she took care of them immediately
Carol did an excellent job of preparing us for the sale, keeping us informed of the progress and discussing the direction based on our unusual circumstances with the property. This property was my in-laws and had to be sold to satisfy a reverse-mortgage liability and in a certain time to prevent foreclosure. Carol made this entire transaction seem effortless and it couldn't have gone more smoothly for us. Very thankful to her.
