I couldn't imagine working with someone better than Brandon. We starting working with him way back in April of 2017. Our initial contact with him was awesome - he was very proactive at reaching out, understanding our desires, and educating us on the process and what to expect. As first time home buyers, there was a lot to educate us on and Brandon always took his time explaining, and over the years as our memories faded, re-explaining all sorts of things related to buying and maintaining a home. Most of the agents and associates we dealt with would try to understand us at a superficial level and put us in a bucket in their head and then send us listings that might match that bucket, but clearly didn't match what my wife and I were looking for. Additionally, other agents would look mostly at aesthetics, not at deeper issues that make the decision-making process more complicated. Brandon always brought up future costs to think about (e.g. obvious things like age of furnace and roof, but also more nuanced things like the amperage of the electrical panel or if a tree might grow near the sewer line, and so on). His depth of knowledge also helped us understand future potential. Thinking about if a wall is load bearing so we could change a kitchen or expand a bathroom. Brandon was never afraid to roll up his sleeves and get a little dirt on his suit. I can't count the number of times he pulled out a flashlight and went into a crawl space or attic - something even I wasn't prepared to do, especially not in my dress clothes. Brandon also had a great way of delivering his opinion on a place through the lens of what we were looking for. It made it great to have a second opinion on what was nice or not so nice about a place without feeling like he was pushing us one way or another. Not only was Brandon a patient pro when it came to getting us to find the house we love, he also navigated the closing process with ease. As first time buyer's, we heard a lot of horror stories and were prepared for the worst. Our closing went exceptionally smooth. We went from offer to accepted incredibly fast and Brandon handled all the heavy lifting. After the sale, we had an issue with the furnace. Brandon was there for us every step of the way and called multiple HVAC companies to get quotes, communicated with the seller, and ultimately negotiated a settlement that was fair to us. He took all the right steps and starting getting a lawyer involved just enough to get the sellers to take us seriously. We barely had to lift a finger. Brandon also came through with a number of recommendations for HVAC, septic, and other specialists that have each shown that they are quality professionals and that Brandon has a consistent bar for what he expects when dealing with external vendors. Overall, we feel incredibly fortunate to have found Brandon and wouldn't hesitate to recommend him to everyone we know. On the personal side, he is friendly, charming, funny, and always has a positive attitude which made him very easy to partner with.