Patient and kind are the first words I would use to describe Bill. He was our contact realtor while we lived in TX for many years. We kept telling him we were going to move back...Bill never faltered on feeding us current market knowledge, nor lost faith in our claims of us 'wanting to return'. Finally, in Feb. of 2011 we closed on our dream home in the Oakland Hills. I would not only recommend Bill Fletcher for locals but if you are moving here from out of town, he made it possible to for us to handle many of our necessary transactions from a distance. Thank you Bill we think your the best!