We'll first give some credit to M.S. & Company for their foresight in bringing Ms Cohen into their employ. She in our opinion represents their organization… exceedingly well.and we're extremely happy that she was onboard. Long story short, 99.9 percent of our dealings with Ms Cohen was from out of state (1K miles away), and in trying to purchase a home, that's no simple task nor is it necessarily a comfortable situation, especially having only one exceptionally short face -to-face with her. Our experience was not totally smooth sailing, however, Andrea met the challenges as well as gaining our trust. She's absolutely Professional yet very Personable. Knowledgeable and Responsive, addressing our questions and needs regardless of the time of day, night, weekends, and on a several occasions when she was off the job clock (for which I apologized). To me, that's service above and beyond, and as a career military soldier/family, I believe I can make that statement with some been there - done that authority. Thank you Andrea. We will look forward to hopefully working with you on our next home.purchase. Much Success. Anne & Richard