Amy was absolutely fantastic and went above and beyond to help me both buy and sell my first home. When I started out, I knew next to nothing about the process, but she walked me through every step and explained market conventions, pointed out pitfalls, and overall shared her expertise on many pros and cons while being clear that I was the ultimate decision maker. We toured at least a dozen places around the Eastside to try to narrow down my criteria, and we finally found a place that worked well for my situation at the time. She helped me negotiate the purchase, gave me recommendations on home maintenance, and even after closing, she checked in every so often. Therefore, when it came time to sell, it was an obvious choice to go with her again. Once again, she walked me through the details of the unfamiliar process, helped set realistic expectations about the market and selling price, recommended improvements to make before listing, and answered every little question I had along the way. Amy is an excellent communicator and always made time to answer questions or talk through strategy. Without her, this process would have been so much more stressful. Due to her hard work, things went so smoothly and I'm very happy with the outcome!