We got lucky when we got in touch with the Equity West team through Zillow. It was such a great pleasure working with Willis & Winnie. They helped us buy our very first home. From encouraging us to submit our first offer to helping us navigate the process of closure post offer acceptance, Willis was constantly by our side. We were complete newbies to the home buying process but Willis helped us navigate it smoothly by explaining everything to us and patiently answering our questions (and we had a lot of questions!). But he was always approachable. He would even answer our texts/calls at midnight if need be. We were personally impressed by his work ethic, honesty and integrity - he would never push us to offer more than the fair price for the house even in the crazy market that it is right now. Their background in construction and experience with the Bay Area housing market was very insightful. Even after we got the keys, Willis has been checking in with us periodically to see how things are going, putting us in touch with contractors and as always answering our questions. According to them, their job is not done until we settle down in our new home! Willis and Winnie make a fantastic team. We would strongly recommend contacting them for all your real estate needs!