My parents had reached the age to move into assisted living. They live in Washingron State, I live in Indiana. I called Pat and asked him to take care of my parents needs. He stepped in and made the whole sale wonderful. Every time I talked to my parents on the phone, they mentioned how much fun and how pleasant Pat was to work with. Pat stepped up and did more than a realtor needed to. He took the time to make sure my parents had everything they needed. I can not thank Pat enough!