Tom helped us and stuck with us through a very difficult sale that took about 2 years from the time it was listed plus time before to get the house cleaned out. We (my father and I) were selling the vacant 2-family home of my aunt who was in a nursing home. During this time some problems arose with the house. We had contractors, insurance adjusters and a lawyer, among others, coming and going constantly. If we couldn't physically be there when needed, Tom was there for us. Serious buyers came and went and Tom stayed with us. I think most agents would have moved on under the circumstances, it was a lot to deal with. Tom stayed cool and calm while I was stressed and panicking through all of this. I don't know what we would have done without Tom. He's become a good friend to us