Toby Swank communicates clearly and often, and he quickly understands what is important to the people whom he represents in a real estate transaction. His work is careful and he is prompt and completes the various tasks in a timely manner. He doesn't just wait for things to happen, but keeps the process moving along at a good pace. I believe, based on our experience with him, that he is a man of his word and that he is honorable. His advice is helpful, but not pushy. I did not know Toby before the recent transactions that we undertook, but if I have another project in the Walla Walla area in the future, I'll certainly contact Toby.