By far, the level of services and intervention given was EXCEPTIONAL! In these times of society wanting instant gratification and feeling entitled to have it at a whim, it is pleasant and absolutely rewarding to see individuals who accommodate and patiently have guidance in helping others through stressful settings AND in an expedient manner. This is something that Mrs. Tawanda Thomas exemplified. She should be commended and have accolades presented for what was observed, by my family, in going above and beyond! Best regards, Louis Miller