Susan is a very knowledgeable agent. She was recommended to us by friends that used her several times. She carefully and tenderly navigated us through 6 mo of very tough times in the real estate world we were neophytes in that we had only bought and sold 2 houses on out 63 years of marriage. It was all very tough because of the times and the tough buyer. We are so happy that she was able to sell our house and we are done with this hard project. We hope to remain friends with Susan although we believe we are done with buying and selling again. Thank you for Susan