Raisa is the kind of real estate agent every seller wants and needs. From start to finish, she went above and beyond to make the incredibly stressful experience of selling an apartment stress-free and convenient for us. At the start, she listened to our needs that were specific to our child caring responsibilities. She worked around our schedules in terms of getting materials organized, showings etc. You don't often come across that kind of empathy in an agent and it went a long way with us. She was great with giving us feedback in terms of things to focus on re: the best way to show our apartment and things that weren't needed. Finally, when we had an interested buyer and offer, she managed the entire experience like a total pro. We had already moved to our new residence and were worried about the final walk through. Raisa made sure the apartment was clean and up to the best standards. Raisa is truly excellent at what she does and goes above and beyond.